Grading rant

I've been a bit busier than usual lately. This may have gotten in the way of posting, but it won't hold me back from a good rant.

This one's about grading, of a sort. I recently had a CT scan, and the imaging group subsequently sent me a survey form. So far, so good. But the choices for each question were only three -- and in any sensible tripartite grading scheme, the choices should be good, bad, and OK. This one had instead Unsatisfactory, Average, and Exceptional -- which, overuse of euphemism aside, doesn't really track. My experience at the place was actually quite good, but I balk at calling it "exceptional".

Don't get me started with what Starbucks et al have done with plain old small, medium, and large . . . .

Posted by David on November 10, 2006 11:14 AM